Our Policies

Privacy Policy

  • When you purchase something from our store, as part of the buying process, we collect the personal information you give us such as your name, address and email address.

  • When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

  • Email marketing: With your permission, we may send you emails about our store, new products and other updates.

  • When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

  • If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

   How do I withdraw my consent?

   If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure      of your information, at anytime, by contacting us at support@scolarian.com or mailing us at: Scolarian Bicycles Private Limited 42, Aishwarya      Nagar, P.N. Pudur, Coimbatore-641041

  • We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  • Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

  • If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  • For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement.

  • In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

  • In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

  • Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

  • When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

  • To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

  • If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

  • Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

  • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

  •  _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

  •  _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

  • _secure_session_id, unique token, sessional

  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

  • By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

  • If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

  • If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@scolarian.com or by mail at Scolarian

  • [Re: Privacy Compliance Officer]

  • [42,  Aishwarya Nagar, P.N. Pudur, Coimbatore-641041]

 

Terms of Service

   Welcome to the Scolarian.com ("Website" or "Scolarian.com") service provided by Scolarian Bicycles Private Limited. This website is owned          and operated by Scolarian Bicycles Private Limited ('Scolarian Bicycles Private Limited ' or ‘Scolarian Bikes', 'we' or 'us') with Registered Office:    505, Amrita Residency, Jaydev Vihar, Bhubaneshwar 751013. In using the scolarian.com service, of Scolarian Bicycles Private Limited you are      deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an            indefinite period and you understand and agree that you are bound by such terms till the time you access this website.

   The Website Owner, including subsidiaries and affiliates (“Scolarian.com” or “Scolarian Bikes” or “Scolarian Bicycles Private Limited” or “we”        or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”)    (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the      privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the    website.

   The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. republish material from this website (including republication on another website); You must not sell, rent or sub-license material from the website, not show any material from the website in public nor reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose; Not edit or otherwise modify any material on the website or redistribute material from this website.

  • You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

  • You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

  • You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without express written consent.

  • You must not use this website to transmit or send unsolicited commercial communications

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without Scolarian Bicycles Private Limited’s prior written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other Indian regulatory authority.

 

Shipping and Delivery Policy

  • We currently offer FREE DELIVERY on all orders. You do not pay any shipping charges for ANY order placed on Scolarian.com

  • Your order will be shipped in 2-3 working days. We ship throughout the week, except Sunday & Public holidays. The Cycles should deliver in 6-7 working days whereas the Components should deliver in 3-4 days. We ship through leading courier services (FedEx and Gati) ensuring quality and timely service, and you can track your order online after it is shipped.

  • In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item and you shall be refunded the full amount in case you have paid for the item.

  • If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, kindly refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-9176730627 or drop in a mail at support@scolarian.com mentioning your Order ID. Be assured that a brand new replacement will be on its way to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

 

Return and Refund Policy

  • If you are not completely satisfied with your purchase and you think the product is damaged or defective, you can return most items to us within 14 days of delivery to get a new replacement or a complete refund. Our customer support team might ask you to send a few pictures of the damaged product. There will not be any refund if the product is damaged due to improper usage or post delivery usage damage. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

   YOU MAY RETURN THE PRODUCT TO US IN THE FOLLOWING WAYS:

  • You may call us on +91-9176730627 (9:00 am to 9:00 pm) or drop in a mail at support@scolarian.com  and request a return or exchange. We will arrange for the goods to be collected from the delivery address through courier, and returned to us. We shall process the return subject to receipt of the merchandise at our location in unused condition in its original packaging along with original tags and invoice, failing which exchange or refund may not be possible.